Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of our website and the services we provide. By engaging with us, you agree to these Terms.

• “Agreement” means these Terms together with any quotation, order confirmation, or written agreement between the parties.
• “Client” means the natural or juristic person purchasing goods or services from us.
• “Goods” means any IT equipment, hardware, software, or other products supplied by us.
• “Services” means installation, maintenance, and related services we provide.
• “Quotation” means a written offer to supply Goods or Services at a stated price.
• “We”, “Our”, “Us” means Infinity Technologies Holdings.

Infinity Technologies Holdings provides:

• IT supply and equipment procurement
• Installation and maintenance services
• Networking and CCTV infrastructure
• Tender and RFQ fulfilment support

• Quotations are valid for 30 days from the date of issue unless otherwise specified in writing.
• Prices may change based on supplier costs, exchange rate fluctuations, or changes to project scope.
• Work begins only upon written confirmation, signed acceptance of a Quotation, or receipt of an agreed deposit.

• Default terms are 50% deposit on order and 50% on delivery or installation, unless otherwise agreed in writing.
• All payments are due on the date stated on the invoice.
• Late payments will accrue interest at the prescribed rate under the Prescribed Rate of Interest Act.
• Persistent late payment may result in suspension of services or termination of the Agreement.

• Ownership of all Goods supplied remains with Infinity Technologies Holdings until full payment has been received in cleared funds.
• Risk in the Goods passes to the Client upon delivery.
• The Client may not sell, encumber, or dispose of unpaid Goods without our written consent.

• Delivery and installation dates are estimates unless expressly agreed as time of the essence.
• We are not liable for delays caused by suppliers, couriers, or third parties beyond our reasonable control.
• The Client must ensure the site is ready for installation as agreed; standby time caused by site unreadiness may be charged at our standard hourly rate.

Clients must:

• Provide accurate and complete information
• Ensure site readiness for installations
• Cooperate during project execution
• Make timely payment in accordance with agreed terms

Cancellation of confirmed orders may attract a reasonable cancellation fee covering costs already incurred, in accordance with the Consumer Protection Act, 68 of 2008, where applicable. Custom-ordered or specially procured items are non-refundable once ordered from the supplier.

• We warrant our installation workmanship for 12 months from the date of completion, covering defects under normal use.
• Manufacturer warranties on supplied Goods apply in accordance with the manufacturer's terms and are passed through to the Client.
• Warranties do not cover damage caused by misuse, unauthorised modification, power surges, or third-party interference.

To the maximum extent permitted by law, we are not liable for:

• Indirect or consequential damages
• Loss of profits, revenue, data, or business interruption
• Delays caused by third-party suppliers or external factors
• Damages exceeding the value of the Goods or Services supplied under the relevant Agreement

Nothing in these Terms limits liability for death, personal injury, fraud, or any other liability that cannot be excluded under South African law.

Neither party shall be liable for failure to perform obligations due to events beyond their reasonable control, including load shedding, natural disasters, civil unrest, pandemics, supply chain disruptions, government action, or acts of war. The affected party will notify the other promptly and resume performance as soon as reasonably possible.

Both parties agree to keep confidential any non-public information received during the engagement, including pricing, technical details, network information, and business operations, except as required by law or with prior written consent. This obligation survives termination of the Agreement.

All content, branding, designs, configurations, and materials produced by us remain the property of Infinity Technologies Holdings unless otherwise agreed in writing. The Client retains ownership of their own pre-existing intellectual property.

The handling of personal information in connection with these Terms is governed by our Privacy Policy, which forms part of this Agreement. We process personal information in accordance with POPIA.

We reserve the right to suspend or terminate services if:

• These Terms are breached
• Payments are not made when due
• There is misuse of services or our intellectual property
• The Client becomes insolvent or is placed under business rescue or liquidation

Termination does not affect any rights or obligations that have accrued prior to the date of termination.

Any dispute arising from these Terms will first be addressed through good-faith negotiation. Failing resolution within 30 days, disputes will be submitted to mediation before either party initiates legal proceedings. The parties consent to the jurisdiction of the courts of the Republic of South Africa.

These Terms are governed by and interpreted in accordance with the laws of the Republic of South Africa, including the Consumer Protection Act, 68 of 2008, where applicable.

We may update these Terms from time to time. The latest version is always available on our website. Continued use of our services after changes are published constitutes acceptance of the updated Terms.

Infinity Technologies Holdings

• Email: info@infinitytechholdings.co.za
• Phone: +27 70 435 5902